Family preparation

Dementia care home checklist

Use these points when preparing your own visits and conversations with providers. A secure unit alone does not tell you whether care is right for your loved one.

This is a preparation worksheet, not a diagnosis, eligibility assessment or score of care quality.

• Ask about dementia training and staff continuity across day and night shifts.
• Discuss wandering, safe outdoor access and how restrictions are reviewed.
• Ask how staff respond to distress and review medication with clinicians.
• Check whether familiar routines, language, food and meaningful activities can continue.
• Discuss family involvement, consent and supported decision-making.
• Ask how the home handles changing care needs and when a transfer may be needed.
• Request written fees and ask what is included or charged separately.
• Check current official quality information and discuss any concerns directly with the provider.

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