Aged care placement
What an aged care placement agency actually does
Searching for an aged care home means dozens of phone calls, waiting lists that never quite answer, and fee structures nobody explains. A placement agency does that legwork for you — but only an independent one works purely in your family's interest.
What a placement agency takes off your plate
- Registering with My Aged Care and arranging the ACAT assessment
- Finding homes with genuine current vacancies, not just waiting lists
- Shortlisting homes that match care needs, budget, location and culture
- Booking tours and joining you so you know what to look for
- Explaining RADs, DAPs and means-tested fees in plain English
- Preparing applications and handling the paperwork to move-in day
Independent vs provider-linked agencies
Some placement services are paid commissions by aged care providers for each resident they place. That creates an obvious conflict: the homes that pay get recommended first.
MyAgedCareAgent never takes commissions or payments from any aged care home. Our only income is the fee you pay us, so our shortlist is built on fit alone — care needs, location, budget and culture.
What it should cost
Our Placement & assistance package is a one-off $6,000 + GST, covering everything from My Aged Care registration through to move-in support. Ongoing support & advice after the move is $100 per month + GST, and your first consultation is always free.
Be cautious of services that advertise as 'free' — the cost is usually built into a commission the home pays, which you never see.
When a placement agency helps most
- A hospital says your parent can't come home and you have days, not months
- You live interstate or overseas from the person who needs care
- You've called homes yourself and hit waiting lists and confusion
- Dementia is involved and the home genuinely needs to be dementia-capable
- The family can't agree, and an independent voice would help
Talk it through with someone independent
Your first consultation is free and there's no obligation. We never take commissions from aged care homes, so our advice is based only on what's right for your family.